Services

24/7 Live-in Care

Caregiver with client

Personalized. Reliable. Uninterrupted continuity of care. Touching Hearts’ 24/7 live-in caregiver services provide individualized care by one primary caregiver, ensuring peace of mind, familiarity, consistency, seamless communication, and enhanced safety for our clients and their families.

We offer short-term, long term/permanent, respite, and end of life 24/7 options. Included with our live-in care service is a Touching Hearts personalized care coordinator, who visits regularly, supports the client and family members, helps identify and coordinate care needs, creates a care plan that evolves as needs change, and can help provide resources, problem solving and advocacy.
Touching Hearts has been a reliable live-in care service since 2010, becoming a trusted caregiver resource for area families. We offer both male and female live-in caregivers who are trained in dementia, hospice, medical equipment use, and safety. Our caregiving staff is fully screened, vetted, and evaluated for attitude, competency, and communication. Offering caring support to adults and seniors in single family homes, apartments and senior communities, we have trusted partnerships with area hospitals, rehabilitation facilities, hospice agencies, and senior placement specialists, working together to keep our clients healthy and safe. Touching Hearts has the ability to support more complex medical cases at home with nurse care management oversight.

In 2024 Touching Hearts had over 100,000 hours of uninterrupted 24/7 live-in care with 100% scheduled coverage. We accept most long-term care insurance plans and offer 24/7 care rates that are more affordable (often 30% less) than many competitors’ hourly rates, providing exceptional value along with consistent, reliable care and peace of mind. *We also offer discounted couple rates, ensuring both partners receive the support they need while staying together.

Our 24/7 live-in caregiving coverage area includes: Kent, Ottawa, Kalamazoo, and Allegan Counties.


Touching Hearts at home took the top honor, the #1 spot, in the small business category again for 2024 (3 years in a row!).
Brandon Briesath was one of 3 CEO’s recognized for the leadership award in 2024 as well.
Special “Doers” Award Recipient — Journal Sentinel 2020 “At this company, we do things efficiently and well”
Special Award Recipient for Organizational Efficiency. — Journal Sentinel 2018.
Top Work Places 2019 for Southeastern Wisconsin. Special Award Recipient for Communication.

Top 100 in Experience Best of Home Care Employer of Choice Best of Home Care Provider of Choice Leader in Excellence