FAQ
Frequently Asked Questions
Touching Hearts at Home is redefining the meaning of heartfelt care through consistency, companionship, and compassion. Our non-medical, in-home care uses the meaningful impact of relationships to serve those closest to you with the help they need to live comfortably and confidently from home.
How does my service begin?
Are the caregivers bonded and insured?
How do I make changes to my scheduled visits?
How do you select your caregivers?
What if I need to cancel a visit or cancel service?
What services do you offer?
Will I have a choice in who comes to my home?
Personal care, homemaking, and companion service area includes: Apopka, Bay Hill area, Celebration, College Park, Conway, Downtown Orlando, Dr Phillips, Four Corners (Orange and Osceola counties only), Hunters Creek, Kissimmee, Lake Buena Vista, Maitland, Ocoee, Orlando, Poinciana (Osceola County only), Southeast Orlando, Southwest Orlando, St. Cloud, Windermere, Waterford Lakes, Wekiwa Springs, Winter Garden, Winter Park. Homemaking and companion service also provided in: Altamonte Springs, Four Corners, Lake Mary, Longwood, Oviedo, Poinciana, Sanford. Specializing in Hospital Recovery Rehab Care, Respite Care, Companionship Care, Personal Care, Senior At-Home Care, Live-in Care – Compassionate Care for Seniors and their Families.