Blog > Clients have the Option to Monitor Loved One’s Care Online

Clients have the Option to Monitor Loved One’s Care Online

We understand how stressful it can be to have a loved one that needs help living independently. At Touching Hearts at Home, we want to alleviate some of those stresses by giving real-time transparency to the care process by helping to ease some of the logistical burdens with our online Family Room portal.

With the Family Room (available at no cost) clients and their families will be able to access records of care online from any device with internet access.

Additionally, it can be used as a shared calendar to coordinate between families and track visits scheduled by caregivers, as well as to track invoices and enter payments.

How does this work?

Once you receive an emailed invitation giving you access to our online Family Room portal, you will be able to do the following:

Keep live track of caregiver status updates

Coordinate and schedule events with other family members

View your invoices and enter payments online

With the Family Room, not only will you be able to keep track of the financial aspects of caring for your loved one, but you will also be able to track the care provided for your loved one whenever and wherever you have internet access.

Additionally, whether or not you wish to access our online Family Room portal, you can choose to have invoices sent to you by email. Invoices will be sent in PDF form and can easily be saved to your computer for record keeping purposes.

As mentioned above, these services come at no cost to you. They are a part of our mission to provide the best possible care to your loved one and to empower you with the ability to care for them as well.