About Us

Legacy of Care

Touching Hearts at Home was founded by Renae Peterson, who began providing professional caregiving services to seniors, older adults, and those in need in 1996. Integrity, empathy, and the belief in the dignity of all people is at the forefront of our work. Today, Touching Hearts at Home has independently owned locations serving individuals and families across the nation.

Touching Hearts founder with her mother

Our journey began in 2004 when our family experienced firsthand the critical need for qualified, compassionate caregivers during our mother’s battle with cancer. This personal experience ignited our passion for serving elders, driving our commitment to providing the highest quality, personalized care tailored to each client’s needs.

Here’s a snapshot of what sets us apart:

  • Local ownership complemented by the national support and resources of Touching Hearts at Home franchise in Minneapolis, MN, ensuring the best of both worlds for our clients.
  • All caregivers undergo rigorous background checks, training, and are insured and bonded for peace of mind.
  • Our Albany, Buffalo, Syracuse, and Rochester offices boast administrative and supervisory staff available 24/7, offering personalized attention to every client.
  • We collaborate closely with elders, their caregivers, and experts in elder care to ensure the highest standards of care and service.
  • Home Care Pulse recognizing industry leading services and job satisfaction.
  • With over 16 years of experience in the field, backed by references from satisfied clients and referral sources, we offer a trusted solution for your home care needs.

Contact us today to discover how we can tailor our services to meet your unique requirements. We’re ready to provide assistance with no cost or obligation, offering peace of mind and support when you need it most.



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2023 HCP Awards